Naples, FL · IT Support Hours
Custom IT Support Hours
Your business keeps its own schedule. Your IT support can too.
Our Naples helpdesk is open 7:00 AM–6:00 PM, Monday through Friday, with Saturday support available. Need your IT team earlier, later or on weekends? We build custom coverage around the hours your business actually runs.
- 7–6
- Helpdesk, Monday–Friday
- Saturday
- Support available
- Custom
- Hours built around you
- 24/7/365
- Security monitoring
Design your coverage
Pick your hours. We’ll be there.
Start with our standard helpdesk, then add the hours your team works. Tap an example to see how coverage can grow.
- Standard helpdesk · 7:00 AM–6:00 PM, Monday–Friday
- Example custom hours · we build yours around your schedule
- 24/7/365 security monitoring
Built for how you work
Coverage for every kind of schedule
Early-morning crews
Construction, landscaping and field service teams get help before the first job starts.
Clinics and practices
Early appointments and Saturday hours stay covered, so patient care keeps moving.
Restaurants, retail and hospitality
Evening and weekend coverage for the hours your customers are busiest.
Property and community management
Support that follows residents, owners and on-site staff through the week.
Planned after-hours projects
Migrations, upgrades and office moves happen after close, so your team starts fresh the next day.
Seasonal businesses
Coverage that grows with Naples season and scales back when things slow down.
How it works
Your plan, built in four steps
Map your hours
Tell us when your team works, when you’re busiest and which systems can’t wait.
Design your plan
We match coverage, response expectations and staffing to your schedule, and give you a clear quote.
Coverage begins
Your team reaches the same local technicians who already know your setup, during the hours you chose.
Adjust as you grow
Busy season, a new location or longer hours? We revisit your plan together.
What runs 24/7/365
Security never clocks out.
Threats keep no schedule. Our security operations center monitors your systems 24/7/365 and responds to security threats in real time, whatever your support hours.
Outside your coverage hours, call or send a ticket anytime. It will be waiting for our team the moment your coverage begins.
See 24/7 cybersecurityWhat clients say about our support
This company is a blessing when any tech issues plague you! Every technician has been knowledgeable, professional, patient and pleasant. Not only have they solved each and every problem over the years, but they have taught me a lot in the process. I recommend them 100%!!
Sharon Q.
They are great. They show up on time, know what to do, and act professionally. The tech installed a new surge protector and checked to make sure all electronics were working. About 10-15 min after he left, we found that the channels didn’t change on one remote. We called the office to ask when tech could come back. He called back and came right away. Really terrific service.
Patricia S.
Read more client reviews
We had an issue that felt like an emergency with a renter at our condo in Naples. I contacted Gamma Tech late one evening. By morning they contacted me to schedule a visit later that day! Fantastic service and we know exactly who we will call the next time we need audio, video or wifi equipment or service.
Kellie H.
Well run company with knowledgeable, problem solving mind set. I contacted Gamma Tech because of their excellent customer reviews, which turned out to be accurate.
Vee A.
Fantastic service provided by each and every employee we’ve worked with, including the owner who is a true professional and a very good man.
Tom R.
Gammatech has helped my small business for years. Their techs are thoughtful and will find answers to your tech problems. Tech support is a difficult business. Give Gammatech an opportunity.
Ronnie N.
This is a wonderful company to deal with…very responsible and efficient and they know what they’re talking about. Would highly recommend them!
Nicole P.
Since Gamma Tech has been taking care of my security I have had absolutely NO problems with security. THANK YOU!!!
Shari B.
Do you offer 24/7 IT support?
Our standard helpdesk runs 7:00 AM–6:00 PM, Monday through Friday, with Saturday support available. For earlier, later or weekend needs, we build custom coverage around your schedule. Security monitoring through our security operations center runs 24/7/365.
What happens if something breaks outside our coverage hours?
You can call or submit a ticket anytime, and it will be waiting for our team as soon as your coverage resumes. Security threats detected by our security operations center are handled around the clock.
How are custom support hours priced?
Custom coverage is quoted around your hours, the systems involved and how quickly you need a response. We recommend a plan and give you a clear monthly price.
Can we schedule after-hours work for projects?
Yes. Migrations, upgrades and office moves can be scheduled after close or on weekends, so your team starts the next day ready to work.
Can our coverage change during the year?
Yes. Tell us how your year flows, and we will adjust your plan for busy seasons, new locations or longer hours.
Let’s talk
Build your support plan
Tell us the hours your business runs and the systems that matter most. We’ll design coverage that fits.
(239) 330-4939