VoIP: It Rises and Falls on the Network

VoIP is finally making a place in most businesses. It is estimated that over 50% of all businesses have switched to VoIP and that the remaining businesses will switch within the next 5 years. VoIP is a great advancement in voice services. A physical cooper line is no longer required and the ability to have multiple office locations and/or mobile offices is easily possible with the power of the Internet.

But for those that have switched, it’s not all peaches and roses. The reality is that most people do not fully understand that VoIP stands for “Voice over IP” and that the “IP” is your network.

No one understands the importance of the network and networking better than us. After all, it was networking that ultimately has allowed us to have so much success in the Audio Video market. While our competition struggles to understand the network so their customers can control their music, security, TVs, and lighting from their phone, we only seem to excel. The reason is because of our understanding of the power and importance of the network.

And now, we are applying the same expertise to our newly launched VoIP product.

Like the foundation of a home, the network is what everything else runs on top of and VoIP is perhaps the most picky. VoIP is almost like a fine marble floor. It can be gorgeous and of the finest quality but if the foundation is uneven or unstable, it will crack and fall apart. So many might be quick to blame the marble, but the actual cause is the foundation below it.

It is for this reason that we believe GTVoice will be such a reliable product. Our team of network engineers will ensure that a solid network foundation is provided for the VoIP services creating a perfect combo. Our wisest customers will combine our managed services with our GTVoice product for a comprehensive technology solution from a single provider.

Which brings us into the importance of a single provider for your VoIP and networking team. By using separate companies, you are stuck in the middle of two companies pointing fingers and blaming one another for each other’s problems. We have been involved in these environments and the result is anything but fun. In fact, it was part of the reason that we decided to launch GTVoice as we were tired of being involved in that finger pointing game. The customer was being hurt the most, and that goes against our promise for a more productive technological environment.

Reality is that GTVoice is still in its infancy, but we expect to rock the market as we have with audio video by understanding the importance of the network and continuing to provide our excellent level of customer-first, customer service!